Terms and Conditions

These are our terms and conditions and our privacy statement.

We have created this privacy statement in order to demonstrate our firm commitment to confidentiality. All information remains with Neosignal Audio and is not passed on to any other company. Neosignal Audio never has nor will ever share user data with a 3rd party.

The following discloses the information gathering and dissemination practices for this web site.


Who We Are

The & websites are operated by Neosignal Audio, a company registered in Germany in the EU. Our VAT registration number is DE274971372.


Online Store // Shopping

Our online store is managed, distributed and operated by Databeats / Straight Six Ltd. Databeats complies with EU GDPR regulations. You can read the full Privacy Statement here or you can visit

Our online store’s Terms & Conditions can be view in full here.


Neosignal Audio is dedicated to providing our customers with a friendly and efficient online shopping experience which provides value for money. Our online shopping department is handled and administered via Databeats – Straight Six Limited. If you have any suggestions or comments please email us at For online shopping support please email

All customer information is stored securely and encrypted where appropriate.


Fill-in Forms

Our site uses an enquiry form for customers to request information, products and services. We collect contact information such as your e-mail address etc. All information remains strictly confidential with Critical Music Ltd and is not passed on to any other company. By establishing a Neosignal shop account account (via and each time you make a purchase through our site, you grant permission for Neosignal to contact you at your email address and or telephone number regarding the purchase. Neosignal collects personal information from you in an effort to market to you more effectively, facilitate your purchases and offer a more personalised online experience.

On some pages we may set a “cookie” so that information can be saved and retrieved by the web page. For example, multiple enquiries do not have to fill-in the same contact details each time.

Users may opt-out of receiving mailings at any time – see the choice/opt-out section below.



Our site provides visitors with the opportunity to opt-out of receiving information from us by sending an e-mail to: You reserve the right to have your info removed from our database should you chose to.


Data Quality/Access

This site gives visitors the following options for changing and modifying information previously provided by sending an e-mail to:


Contacting the Web Site Owners

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact:

Alternatively you can contact via post:

Neosignal Audio GbR, Altonaer Poststrasse 15, D-22767 Hamburg – Germany


Cookies & User Data

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

‘Cookies’ are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

‘Log files’ track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

‘Web beacons’, ‘tags’, and ‘pixels’; are electronic files used to record information about how you browse the Site.


Google Analytics

This website uses Google Analytics to help analyse how users use the site. The tool uses ‘cookies’, which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors use of the website and to compile statistical reports on website activity for Neosignal.

We will never (and will not allow any third party) use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any personally identifying information from any source, unless you explicity submit that information via a fill-in form on our website.


Further information about cookies

The Interactive Advertising Bureau (IAB) is an industry body that develops standards and guidelines to support online business processes. It has produced a series of web pages which explain how cookies work and how they can be managed.

If you have questions concerning our privacy policy, please use our contact details to discuss.


 Legal info

The copyrights to all work presented on this website are property of their respective owners.
We can not accept responsibility for the content of linked websites other than our own.

Your Conduct

You are prohibited from posting or transmitting to this website any material: That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, and liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, and blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience. Anything for which you have not obtained any necessary licences and/or approvals. Anything which constitutes or encourages conduct that would be considered a criminal office, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party. In Germany or any other country in the world. Anything which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, works, harmful components, corrupted data or other malicious software or harmful data).

You may not misuse the website (including, without limitation, by hacking). Note that we will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of this section.